FAQ — Frequently Asked Questions
Everything you need to know about buying Pokémon TCG singles from Pouch & Spark Collectibles. Still have a question? Contact us — we’re happy to help.
Are your Pokémon cards authentic?
Yes — every card is 100% genuine. We hand-check each single and never sell proxies or fakes.
What condition are your cards in?
Every card is hand-checked Near Mint to Lightly Played and sleeved before shipping. Any notable condition details are noted on the product page.
Do you sell both English and Japanese cards?
Yes! Browse English singles and Japanese singles from the menu. Both are 100% authentic, and English is the standard for tournament play.
How much does shipping cost?
Rates depend on your area — ₱65 to Metro Manila, ₱70 to the rest of Luzon, and ₱99 to Visayas & Mindanao — and FREE on orders ₱500 and up. Every order is sleeved, packed to arrive mint, and shipped via LBC with tracking across the Philippines.
How long will my order take to arrive?
We pack and ship promptly with tracking. Delivery time depends on your location and courier — see our Shipping page for details.
What payment methods do you accept?
You’ll see all available payment options at checkout. For a step-by-step, check our How to Order guide.
What if my card arrives damaged or not as described?
We stand behind every card. If something isn’t right on arrival, message us and we’ll make it right — see our Refund & Returns policy.
How do I find a specific card?
Search by name, or filter by set, rarity, type and card number. Building a deck? Paste your list into our Deck Builder to instantly see everything we have in stock.
Do you restock, and how do I hear about new cards?
Yes — we add new singles regularly. Follow us on Facebook and sign up for our newsletter to catch new drops first.
Where do you ship?
We ship nationwide, anywhere in the Philippines.